The new mBBI
24/7
Wherever you are, the mBBI mobile application enables you to stay informed about your company’s finances, check account balances, and make payments.
Install
the New mBBI application
- Push notifications
- PIN / mToken
- Service activation / reactivation
- Login screens
- Nearest branch locator
- Contact / Your banker
- Profile settings
- Password and email address change
- Dark mode
- Product and service requests
- Payments / Payment order creation
Explore New Functionalities
Personalized Home Screen
A personalized home screen with a welcome message and the user's name.
Product type menu
Displays a product-type menu within each product group. By swiping left or right, users can view active accounts and products for which they have authorization.
Card Management
Visual display of cards in use, with detailed card information and management options including: Card activation/deactivation Spending locations Card limits Country availability Usage schedule
Hide Account balances
Users can hide or display account balances at any time
View or change Card PIN
If a card PIN has been forgotten, users can access: “Show PIN” “Change PIN
Quick Payment Services
Quick payment services available through the additional menu
Last 3 transactions
The latest three transactions for each account are displayed automatically without entering detailed account information.
Dark Mode
Use the application in dark mode for enhanced viewing comfort
Biometric Transaction Authorization
Secure transaction approval using fingerprint authentication or facial recognition
Standing Orders
Easily create and manage recurring payments
Push Notification History
Review all received notifications directly within the application.
Activation Process – Fast and Easy
Visit a BBI Bank Branch
Visit your nearest BBI Bank branch to activate the service. You must have an active transaction account with BBI Bank.
Download the mBBI app
Download the app and enter: Username (received via email) Temporary password (received via SMS) Then click“Confirm.
Activation Key
Enter the activation key received by SMS (valid for 24 hours) and confirm.
Create a New Password
Create a new login password, enter it twice, and click“Change Password.”
Create a PIN
Create a PIN for payment authorization. The PIN must contain: At least 4 digits At least 2 different numbers
Enable biometric login
Enable login using fingerprint or facial recognition immediately or later through the application settings.
Frequently Asked Questions
U nastavku možete pročitati odgovore na najčešća pitanja u vezi vaše mBBI mobilne aplikacije. Više informacija potražite u detaljnom mBBI korisničkom uputstvu.
How can I download the application?
The application can be downloaded from the appropriate app store.
You can simply search for“mBBI” and install it.
How do I log in for the first time if I previously used the old application?
After downloading the new application:
- Enter the username sent to your registered email address.
- User credentials (username and password) remain valid without expiration.
- Enter the activation key received via SMS.
Note: Once the new application is activated, the previous version of mBBI is automatically deactivated
What should I do if I have not received my login credentials or activation key?
Please:
- Check your spam/junk email folder.
- Verify that your phone number is up to date with the Bank.
Can I change my password after logging in?
Yes. For security reasons, it is recommended that you change your password after the first login.
This can be done in the Profile section of the application.
When can I enter payment orders?
You can enter payment orders 24/7, but their execution depends on the payment processing schedule.
Domestic Payment Orders
Within BBI Bank
- Working days: until 8:00 PM
- Saturdays: until 3:00 PM
To Other Banks
- Working days: until 2:00 PM
Urgent Payments to Other Banks
- Until 3:30 PM
Payment orders submitted after these cut-off times will be processed on the next business day.
International Payment Orders
T+2 (two business days) – until 3:00 PM
T+1 (one business day) – until 1:00 PM
T+0 (same day) – until 12:00 PM
Payment orders submitted after the applicable cut-off time will be processed according to the next available execution cycle.
I forgot my card PIN. What should I do?
How can I download an account statement?
Can I continue using the old mBBI Corporate application?
If you are currently using the old application, it will remain active until you receive a notification from the Bank.
However, users are encouraged to download and start using the new application as soon as possible
Download Documentation
U nastavku možete pronaći korisničku dokumentaciju
